A module of LIORA, the ERP for Shopify
Customers & CRM
Your entire customer relationship, in one place.
Bring the whole customer relationship together.
How it works with Shopify
Customers and their Shopify orders are imported into LIORA and gathered on one record per customer: contact details, history, average basket, purchase frequency and total spent. Segments are built on this real data — VIP, new, dormant — with no export and no spreadsheet.
Who it is for
For merchants who want to know who their best customers are, and who has not ordered in three months: a note on the record, a follow-up scheduled and kept on file, a search by name, email, phone or order number.
Everything this module covers.
9 features available in Customers & CRM, and what they change day to day.
Customer records
Everything about a customer on one screen: details, orders, history.
History
What a customer has bought, and when.
Orders
All of a customer's orders, straight from their record.
Segments
Groups of customers built from real criteria, not guesswork.
Loyalty
Who buys again, and how often.
Notes
Your own remarks on a customer, kept with their record.
Follow-ups
Reminders to get back to a customer at the right moment.
Statistics
Average basket, frequency, value — per customer and per segment.
Search
Find a customer by name, email or order.
Where to go next
The modules that work most closely with this one.
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