Process an order
From receipt to shipping, follow the process.
- 4 min
- Easy
- Updated on October 17, 2026
Step by step
- 1
Open the order list
Go to “Orders”: the filters sort orders by status (“Open”, “Archived”, “Cancelled”) and by fulfillment (“To ship”, “Partly shipped”, “Shipped”).
- 2
Read the order
Open the order: items and quantities, customer, shipping and billing addresses, payment, note and tags — everything you need to prepare the parcel.
- 3
Open the fulfillment
On the order page, click Fulfill items…
- 4
Put the parcel together
In the window, choose the quantities to ship line by line, then enter the carrier and the tracking number. “Print the picking slip” produces the slip for the order.
- 5
Confirm the shipment
If needed, check “Email the customer”, then confirm with the “Ship N item(s)” button, where N is the number of items in the parcel. The fulfillment is created in your store and will appear in LIORA after the next synchronization.
What you can do
- If your store does not respond when you put the parcel together, the window offers “Mark everything shipped”.
- The label and price of each line are those at the time of purchase: they are never recalculated from the product’s current state.